Privacy Policy

Welcome to AT Identity, your trusted renovation contractor in Singapore, specializing in HDB and condominium transformations. At AT Identity, we prioritize your privacy and data security. To understand how we safeguard your personal information, please read our Privacy Policy below.

Information We Collect

  • Personal Information: When you contact us through our website, email, or phone, we may gather information such as your name, email address, phone number, and any other details you voluntarily provide.
  • Browsing Data: We gather non-identifiable information, including your IP address, browser type, and the pages you visit on our website.
  • Cookies: Cookies are used to enhance your browsing experience and analyse our website’s performance

 

How We Use Your Data

The information we collect is utilised to:

  • Address your enquiries and deliver the services you’ve requested.
  • Optimise the functionality and performance of our website.
  • Share updates, promotions, or service-related information, provided you have given your consent.
  • Ensure the security of our website and address technical issues.

 

Sharing Your Information

We are committed to protecting your privacy and do not sell or share your personal information without your consent. However, we may share your data in specific situations:

  • With Trusted Third-Party Services: To support website operations or service delivery under strict confidentiality agreements.
  • To Comply with Legal Obligations: When required by law, to protect our rights or to ensure the safety of others.

 

Your Rights

As a user, you have the following rights:
Access: Request to view the personal data we have collected about you.

  • Correction: Request corrections to any inaccurate or incomplete data.
  • Deletion: Request the removal of your data, provided it complies with legal or contractual obligations.

 

Data Retention

We retain your personal data only for as long as necessary to:

  • Deliver the services you have requested.
  • Fulfil legal obligations.
  • Resolve disputes and enforce our policies.

 

Safeguarding Your Information

We employ industry-standard security measures to protect your personal data against unauthorised access, misuse, or disclosure. However, while we strive to ensure maximum protection, no system is entirely immune to risks.

 

Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect regulations or business practices changes. Updates will be posted on this page, so we encourage you to review it regularly.

Contact Us

Please use the form below to get in touch with our customer service team. For other enquiries, please email sales@atidentity.com.sg